While chatbots first cropped up in sectors like banking and e-commerce, their popularity has increased dramatically in today's always-on world - among users and businesses alike.
Thanks to state-of-the-art machine learning, the potential for chatbots in the healthcare sector continues to grow, cementing their reputation as the 24/7 antidote to often-arduous human customer services.
Healthily released the world's first chatbot symptom checker in 2015, with an API that makes it possible for anyone to embed our technology into products or services to improve self-care.