While chatbots first cropped up in sectors like banking and e-commerce, their popularity has increased dramatically in today's always-on world - among users and businesses alike.
Thanks to state-of-the-art machine learning, the potential for chatbots in the healthcare sector continues to grow, cementing their reputation as the 24/7 antidote to often-arduous human customer services.
Healthily released the world's first chatbot symptom checker in 2015, with an API that makes it possible for anyone to embed our technology into products or services to improve self-care.
How our AI chatbot deciphers complex user information, delivers personalised advice, and why we think the probability-based Bayesian inference works best.
How our technologies are continuously improving as we expand our condition set - without compromising patient safety.
The benefits of implementing self-care APIs in your organisation and how you can do it.
“Our approach prioritises transparency, security and clinical safety. We use a combination of Hardcoded Rules, Machine Learning and Bayesian Inference (plus other algorithms) depending on the type of problem and on a case-by-case basis”
Gareth Thomas Chief Technology Officer, Healthily
Download the AI whitepaper.
This whitepaper delves into the artificial intelligence (AI) behind our chatbot symptom checker and how you can use it for good.
Healthily is committed to producing high quality, evidence based, functional consumer health and care information. To support this we apply the principles and quality statements of The Information Standard fully to ensure that our process for producing information follows best practice.